CVE-2026-45295

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.

Score

CVSS 3.1 6.5 Medium

Status

Deferred - security-advisories@github.com

Published

2026-07-20

Last modified

2026-10-24

Weaknesses

CWE-639, CWE-862

Affected products

• Freescout (Freescout-help-desk)

References

• https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-qjr9-6v9q-3r72