CVE-2024-57728

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Score

CVSS 3.1 7.2 High

Status

Analyzed - cve@mitre.org

Published

2025-01-15

Last modified

2026-08-04

Known exploited (CISA KEV)

since 2026-04-24, action due 2026-05-08: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Weaknesses

CWE-22, CWE-59

Affected products

• Simplehelp (Simple-help)

References

• https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
• https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
• https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728
• https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-hig…
• https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce