CVE-2024-13607

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Score

CVSS 3.1 4.3 Medium

Status

Deferred - security@wordfence.com

Published

2025-02-04

Last modified

2026-04-08

Weaknesses

CWE-639

Affected products

• Js Help Desk Ai-powered Support Ticketing System (Rabilal)

References

• https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/modules/gdpr/controller.php#L110
• https://plugins.trac.wordpress.org/changeset/3230977/
• https://www.wordfence.com/threat-intel/vulnerabilities/id/3f57fbbc-ed5a-4452-bd8a-6fc0a4536d76?source=cve