CVE-2018-20800

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Score

CVSS 3.0 6.5 Medium

Status

Modified - cve@mitre.org

Published

2019-03-13

Last modified

2024-09-17

Weaknesses

CWE-20

Affected products

• Otrs (Otrs)

References

• https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-framework