CVE-2009-5055

Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.

Score

CVSS 2.0 3.5 Low

Status

Modified - cve@mitre.org

Published

2011-03-18

Last modified

2024-09-16

Weaknesses

CWE-264

Affected products

• Otrs (Otrs)

References

• http://bugs.otrs.org/show_bug.cgi?id=4105
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807